Perks trains a churn model on your order history, scores every customer on their likelihood to go quiet, and sends win-back emails with discount codes on its own — plus a loyalty program that keeps them coming back. All inside your Shopify admin.
Most stores run retention in pieces: a points app here, an email tool there. Customers quietly stop buying, and nobody notices until they’re gone.
Customers earn points, then forget about them. No one reminds them, no one brings them back.
Building segments and flows takes time and skill most small teams don’t have.
Loyalty data lives in one app, email in another. The full picture never comes together.
No separate logins or extra dashboards — everything runs right inside your Shopify admin.
Perks trains a churn prediction model on your store’s orders — learning the buying patterns that precede a customer going quiet, and scoring every customer on their likelihood to stop buying.
Targeted re-engagement emails with discount codes launch at the moments that matter. No segments to build, no flows to maintain.
Set up points, earning rules, and a branded widget in minutes. Customers start earning on every order — and get reminded before they drift away.
No order caps. No hidden fees. Cancel anytime. All plans include a 14-day free trial.
Starter
Free/mo
For merchants getting started with loyalty
Most popular
Growth
$29/mo
For merchants ready to win back quiet customers
Pro
$69/mo
For merchants serious about retention
Two things. First, Perks segments customers by buying behavior — how recently, how often, and how much they buy. Second, it trains a churn prediction model on your store’s order history: the model learns the patterns that precede a customer going quiet, then scores every customer on their likelihood to stop buying. Win-back emails go out to high-risk customers before they’re lost.
Win-back emails with discount codes to at-risk customers, re-engagement for first-time buyers and signups who never purchased, points-balance reminders, and campaigns matched to your loyal, growing, and top-spending segments.
The classic stack works, but it means two subscriptions, two setups, and building your own segments and flows in the email tool. Perks puts loyalty, segmentation, and email in one workflow — the churn scores, customer groups, and win-back campaigns are generated for you, not built by hand.
Not for retention. Perks sends your loyalty and win-back emails itself. If you run a large newsletter program with complex custom flows, you may still want a dedicated email platform alongside it.
Yes. Starter is free with no order caps — points, earning rules, and the loyalty widget included. Paid plans add AI churn prediction, win-back campaigns, and segmentation, with a 14-day free trial.
If you already have a deeply customized Klaviyo setup with a retention team running it, Perks probably isn’t for you. It’s built for merchants who want retention handled in one place without becoming email automation experts.
Yes. No contracts, no hidden fees. Your loyalty program data stays in your Shopify store.
Perks finds who’s about to go and wins them back automatically. Install it and launch your retention workflow today.